Privacy Policy

Privacy Policy 

Last Updated: 15, November 2025

CandidFirm (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit candidfirm.com, engage with our digital platforms, or use any of our business services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal data that you voluntarily provide, including:

  • Name, email address, phone number

  • Company or business information

  • Address and contact details

  • Payment or billing information (for trading, import/export, and e-commerce services)

  • Identification documents (for HR consultancy and document clearing services)

  • Social media account information (for e-commerce and marketing via social media)

1.2 Automatically Collected Data

When you visit our website, we automatically collect:

  • IP address

  • Browser type and device data

  • Pages visited and interaction time

  • Cookies and tracking identifiers

1.3 Social Media Data

When interacting with us through platforms like Instagram, Facebook, TikTok, WhatsApp, or others, we may receive:

  • Public profile information

  • Communication logs

  • Engagement metrics

  • Inquiry or order details

2. How We Use Your Information

We use collected information for the following purposes:

  • To provide and manage general trading, import/export, and e-commerce activities

  • To operate our web portals and digital platforms

  • To process HR consultancy and document clearing requests

  • To deliver social media marketing, digital content creation, and advertising services

  • To communicate with you regarding inquiries, support, or service updates

  • To improve website performance, user experience, and service quality

  • To comply with legal, regulatory, and business requirements

  • To protect our systems from fraud and unauthorized access

3. Legal Basis for Processing

We process personal information based on:

  • Your consent

  • Contractual necessity

  • Compliance with legal obligations

  • Our legitimate business interests (such as marketing, improvement, or security)

4. How We Share Your Information

We may share data with:

  • Service providers (IT hosting, analytics, payment processors, logistics partners)

  • Government authorities for document clearing or regulatory compliance

  • Marketing and advertising partners (with your consent)

  • Delivery and courier companies (for trading, import/export, and e-commerce orders)

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze site performance

  • Personalize content and advertising

  • Improve user experience

You may disable cookies in your browser settings, but some features may not function fully.

6. Data Security

We safeguard your personal information with technical and organizational measures such as:

  • Secure servers

  • Encryption where applicable

  • Restricted access controls

  • Regular security monitoring

While we strive for full protection, no method of transmission is 100% secure.

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfill service-related needs

  • Meet legal and compliance requirements

  • Resolve disputes

  • Maintain accurate business records

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Object to certain processing

  • Request data portability

To submit a request, contact us at [Insert Email].

9. Third-Party Links

Our website may contain links to external websites or services. We are not responsible for their content or privacy practices and encourage you to review their policies.

10. Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If such data is identified, it will be deleted promptly.

11. International Data Transfers

Your information may be transferred to or stored in countries outside your residence. We ensure proper safeguards in accordance with applicable data protection laws.

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.

13. Contact Us

For questions, concerns, or privacy-related requests, please contact:

CandidFirm